Privacy Policy

This Privacy Policy (“Policy”) relates to our website www.rapidmoveuk.co.uk (the “Site”), and all related downloadable software, [mobile application] and other services provided by us and in or on which a link to this Privacy Policy is displayed, and all other communications with individuals by written or oral means, such as email or phone (collectively, together with the Site, (our “Service”).

This Policy describes the information that Rapid Removals UK (“we” or “us”) gathers on or through the Service, how we use and disclose such information, and the steps we take to protect such information. By visiting our website, or by purchasing or using any Services, you consent to the privacy practices described in this Policy.

We are strongly committed to protecting the privacy of users of this website. We collect data on this website via:

Enquiry Forms

We use a plugin called Gravity Forms to power any forms seen on our site. Data captured through Gravity Forms will be used to contact you in order to respond to your enquiry. A backup of your data will also be stored in the database of our website, but will be automatically deleted after 30 days. Only authorised individuals will be able to access your data, and it will not be disclosed to third parties. If you would like your data to be removed in advance of 30 days, please email info@rapidmoveuk.co.uk.

Google Analytics

Google Analytics is a web analysis service provided by Google Inc. (“Google”). We use this service on our website to collect standard internet log information and details of visitor behaviour patterns. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This information is only processed in a way which does not identify anyone and we do not make any attempt to find out the identities of those visiting our website.

Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Cookies

We use the following cookies:

• Essential cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you use online forms.
• Analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Marketing cookies. These may be used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences. These cookies also record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, the advertising displayed on it and communications sent more relevant to your interests.

By continuing to use this site, you are accepting our use of these cookies that make advertising and communications more relevant to you and your interests, and further help us to improve the site.

Your Privacy Rights

We will not share any Personal Data with third-parties for their direct marketing purposes to the extent prohibited by law. If our practices change, we will do so in accordance with applicable laws and will notify you in advance.

Your right to be forgotten

We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete any information about you that we have obtained from an Integrated Service, you may contact us as set forth in the “How to Contact Us” section. At your request, we will have any reference to you deleted or blocked in our database.

Data Retention

We only retain the Personal Data collected from a User for a limited period of time as long as we need it to fulfil the purposes for which we have initially collected it, unless otherwise required by law. We will only retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Changes and Updates to this Policy

Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify the Policy, we will indicate the date of the latest revision, and will comply with applicable law. Your continued use of the Service after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of the Policy.

How to Contact Us

Please contact us with any questions or comments about this Policy, your Personal Data, our use and disclosure practices, or your consent choices by email at info@rapidmoveuk.co.uk.